Reflection & Action Items (WLC)

Practice asking the different types of questions to different DISC personalities.

Reflection:

1. One thing I need to be more conscience of is my rate of speech.

2. I realized that my DISC style makes me less prone to answer phone calls. There are a lot of unknowns, and I want to know more before I will answer because I worry about not having the right answer. I usually prefer emails/written communication or being in person.

Action:

1. Find out if we already have a phone script.

2. Ask about when are times we would prioritize or prefer phone calls.

Reflection:

1. Being on time is an area of growth for me.

2. WLC does a good job of finding out what things students want to explore or learn about to help set a good agenda for the visit.

Action:

1. Create a list of at least 3 transitional phrases that can help me keep the meeting on time.

2. Could try messaging students before the visit to see if they have any specific questions or things they are hope to see.

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