Module 7
Reflection:
One thing I need to be more conscience of is my rate of speech.
I realized that my DISC style makes me less prone to answer phone calls. There are a lot of unknowns, and I want to know more before I will answer because I worry about not having the right answer. I usually prefer emails/written communication or being in person.
Action:
Find out if we already have a phone script.
Ask about when are times we would prioritize or prefer phone calls.
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